FAQ

Shipping & Delivery

Is shipping free?

Yes! We offer free shipping on all orders—no minimum spend required.

How long does shipping take?

Orders typically arrive within 7-15 business days, depending on your location. You’ll receive a tracking number once your order ships.

Do you ship internationally?

Yes, we ship worldwide! No matter where you are, we’ll bring Y2K fashion straight to your door.

Returns & Exchanges

What’s your return policy?

We offer 30-day hassle-free returns. If you’re not happy with your order, you can return it within 30 days of receiving it.

How do I start a return?

Simply contact our support team with your order number, and we’ll guide you through the process. Items must be unworn, unwashed, and in their original condition.

Do you offer exchanges?

Yes! If you need a different size or color, we’ll be happy to exchange your item, as long as it’s in stock.

Orders & Payments

What payment methods do you accept?

We accept credit/debit cards, PayPal, and other secure payment methods at checkout.

Can I change or cancel my order after placing it?

We process orders quickly, but if you need to make changes, reach out to us within 24 hours, and we’ll do our best to help!

Other Questions

How do I know what size to order?

Check out our size guide on each product page to find your perfect fit. If you need help, our team is happy to assist!

How can I contact Larvene?

You can reach us via email or through our contact page. We’re here to help!